In June, Walt Disney World rolled out a new ‘great program’ for their Annual Passholders. We can still book discounted rooms..but ONLY online, ONLY more than 120 days out and ONLY if we’re willing to put down a one-night NONREFUNDABLE deposit.
This sucks. When we hold WDW Annual Passes BvP and I have been known to scoot down there for a 3 or 4 day weekend, provided we come across cheap airfare. This new policy of WDW pretty much eliminates our ever doing that again. Plan a spur-of-the-moment weekend 3 months out?
This policy boggles my mind. Why, why, WHY would a company dick around their most loyal supporters and make it HARDER them to spend money there?
While I still respect Walt Disney and his drive and dreams, I’m quickly losing love and loyalty for the Company I once worked for (Disney Store Cast member, 1998-2000) and someday want to work for again.
Email to Walt Disney World, 7-31-2005:
The new Annual Passholder restrictions for booking rooms has me totally blue and extremely unlikely to ever renew our WDW APs again. My husband and I have been to WDW over 10 times in the past 8 years. We’ve spent tens of thousands of dollars there. The AP, and the discounted room rates that come with, made it incredibly easy for us to take impromptu trips to WDW — our favorite vacation place. It’s not like we’re using it to exploit you — we book lagoon view rooms at the Polynesian. Not chump change – even with a discount.
We’re cruising on the Magic in October. We wanted to get an AP rate so that we can spend the night before our cruise on property and perhaps get to visit Epcot (and spend money there, which is what you want, yes?). Since we’re less than 120 days out — apparently we’re out of luck.
The 120 day restriction cramps our style. The non-refundable deposit is insulting. Our friends have been telling us for years to find a new vacation spot. Apparently, you’re telling us to do the same.
What a way to treat your biggest boosters, your dedicated fans through thick and thin. Please reconsider this foolish, unfriendly and very un-Disney policy.
Where the hell do we go on vacation NOW? Vegas???