True phone call

True phone call (second in a continuing series) Here’s the first call

Kim: Online, this is Kim speaking.
Woman: Hello, my name is XXXX and my daughter is XX years old. I’d like to get her signed up for Daisies or Brownies and I was wondering if you had any information on how to get that done.
Kim: (mouth open, no words)
Woman: Hello?
Kim: Um…yes! Hello. I actually have no idea how to sign up your daughter for Brownies. Or Daisies. I guess I would call your county’s Girl Scout Council.
Woman: Like, in the phone book?
Kim: Yes. Use the phone book.
Woman: (peeved that I didn’t sign “Aymbyr-Caiytelyyne” up immediately and make her Girl Scout of the Year) Thank you. Good bye.
***

Wouldn’t that be your first instinct? To call the Girl Scouts? Why would you call the online department of a newspaper? Why?!?

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