The Big!Work!Project! which surely you are tired of hearing of by now involved new software, and a new-to-us way of writing reports. It's Crystal Reports, which while it's new-to-us, isn't very new-to-me. I was using it over 10 years ago at the C-P, and I won't lie, seeing it re-emerge sent a shiver of dread down my spine. What I needed was a refresher. Last Tuesday night, I had a dream that I went to Lynda.com (a training site that's been live since 1995) and signed up for Crystal Reports ...